Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return if there is a functional issue. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Santaclarita@a4lca.com. Please note that returns will need to be sent to the following address: 24220 Lyons Ave, Newhall, 91321 CA 

If your return is accepted, we’ll arrange a pick up.

You can always contact us for any return question at Santaclarita@a4lca.com.

Damages and issues
Please inspect your item upon purchase all sale are final except functional issue. Please contact us immediately if the item is defective or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
You can always do exchange or refund if the product haven't been delivered. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at Santaclarita@a4lca.com.

We cover any functional issues within the first 7 days of purchase. All the product come with 1 year warranty. If the problem can't be fixed, we'll offer a full refund. Repairable items are serviced at no cost. See our full Refund Policy for details.